Testimonial: "The staff pays attention to each residents' needs and treats them as an individual..."

4/20/2015
Location : Lake Zurich

"Placing a loved one into permanent care is such a tough decision. The staff at Silverado in Lake Zurich patiently helped our family get through it. We started by occasionally using Silverado for 'flex-care', which is the equivalent to day care for seniors. Everyone at the site was so welcoming and really worked to make our family member comfortable. It was truly a relief to use this service.

When it came time to place our family member permanently, they really helped us through the process. We did an extensive questionnaire with the social worker, so they could learn everything about our senior and our family. 

One of the best features is the presence of animals throughout the communities. Dogs and cats help provide a much more homelike and relaxing setting. The communities are quite comfortable and warm, and tons of activities are available for all levels of participation. 

The dining program is exceptional! Both healthful and delicious, with family members encouraged to join the resident for meals as often as possible. 
Lastly, while our family member can be quite spunky and spirited, we've been so impressed by the ability of the the staff to deal with her episodes and let her work through her difficult moments. 

At Silverado in Lake Zurich, we know that our senior is getting top-notch care, the staff pays attention to each residents' needs and treats them as an individual."

-Alissa G.

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