We Called in Silverado Hospice. What a breath of fresh air!

 
Location : South Houston Hospice

My 92 year old Mom passed away in December 2012 from a terminal illness. she was doing fine at Thanksgiving, but within a couple of days, things changed. We called a hospice group, and they arrived with verbal instructions regarding a bag of drugs, and one pamphlet on death and what to expect. They stated they would be available when the times of crisis were near. No hands on evaluation was done, such as listening to her heart, skin examination, or other vitals. As days passed, my brother and I called the hospice group, as mom was getting more restless, with increasing unmanageable pain. we were told that we were not in crisis mode yet. The next night things became unmanageable at home. Though I work in the medical field, I had no clue as to the dispensing of the drugs. My brother and I looked at each other and simultaneously said, we're going to the ER.

This move triggered the removal of the hospice group, and then we called in Silverado Hospice. What a breath of fresh air! What a group of good people! The very competent staff came in and managed Mom's care as if she were their own family. Mom passed away 2 days later, but she had the total care, including spiritual , that Silverado provides; with dignity. All hospices are not created equal! 

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